It explains how we collect and use your personal information in connection with your relationship with us as a potential customer or existing customer through using our web site, by using our social media applications, meeting with us in person or contacting a member of Artisse directly.
Information we collect:
We currently collect the following information.
Identity and Contact details: this will include full name, address, phone number, email address, and any other information you provide to Artisse during your communications with us.
Transaction Information: this will include details of payments from you, the products and services you have purchased.
Technical information: includes your internet protocol (IP) address.
Contact history: we will keep a record of all communications (for example emails, calls, web forms)
Social information: this is information collected if you chose to link your social media accounts with us.
How we collect information about you:
You may give us your information by filling in forms on our web site or any other application, in person, or by corresponding with us on social media, by post, by phone by email or otherwise. This includes information you provide when you give us feedback, contact one of the Artisse team, make a booking, make an enquiry, receive a service including hair and makeup trials.
How we use your information:
In order to provide you with the correct service.
To be able to contact you for service messages, such as booking confirmation and invoicing, to respond to your enquiries and to communicate with you as necessary.
This will never be shared with third party providers for purposes other than marketing and provision of services.
How we store your information:
We follow generally accepted standards to store and protect the personal information we collect, both during transmission and once received and stored. This includes utilization of encryption where appropriate.
We retain personal information only for as long as necessary to provide the service you have requested and thereafter for a variety of legitimate legal or business purposes.
Your data protection rights:
Under the data protection las you have rights including:
Your right of access – you have the right to ask us for copies of your personal information.
Your right to rectification – you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – you have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charges for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain:
If you have any concerns about our use of data you can make a complaint to us at firstname.lastname@example.org
To assist us with this we will need your full name, telephone number, email address and specific details of your complaint.
You can also make a complaint to:
The Information Commissioner’s Office
Wycliffe House, Water Lane,